Introduction To Your Glue Account

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This document serves as a quick introduction to various aspects of your Glue account and the computing environment of the Department. Please read this document carefully.

Web space

As the owner of a Glue account, you are automatically given a web site at the following URL: http://www.glue.umd.edu/~username/. This web site reflects the contents of the /pub folder in your /homes space, which can be accessed by typing cd .. at the prompt. Your /pub folder is part of your quota, so anything that you put into your web space will deduct from your home space (approx. 25 megs). See the Glue Web On-line Help pages for more details.

Backups

Your /homes space is backed up by Glue every evening. Research space is not backed up. Hard drives are not backed up. If you have data located somewhere other than your home space, you cannot assume that the data can be recovered if it is lost. The Open Lab machines are equipped with floppy drives, and most research groups have developed independent means of backing up research space. If you are working on a project which requires a backup, speak to your tech rep about storage options. If you have a loss of data in your /homes space, submit a Glue Request (separate from, though similiar to, a Geog-help).

Localweb

Problems and questions about your account should be dealt with first by scanning the questions and help pages available on the How-to Files for the Department of Geography, also known as Localweb. Answers to most commonly asked questions have been filed there.

Geog-help

If the answers you seek are not listed on the How-to Files, the next step is to submit a geog-help. Geog-helps are e-mails to the tech staff which are assigned tracking numbers and routed to the appropriate desks for the problems to be taken care of. Follow this link for an Introduction to Geog-help. The Geog-help system is in place primarily to allow a timely response to all user requests for help from the technical staff. It is vastly preferred (and inevitably more effective) than stopping a member of the tech staff in the hall to ask them "a quick question." You can expect any and all non-geog-help requests for help (e-mail, phone calls, etc.) to be shuttled towards the geog-help system instead.

The Open Lab

The Open Lab, LeFrak 1136 & 1138, is the resource which most graduate students use for their class computer work. The Lab utilizes thirty Sun Ultra 10 and Ultra 10 3D Workstations, and it is open to undergraduate use approximately fifty hours a week (the schedule will be posted at the start of classes). In addition, graduate IDs can be used on the card readers on the doors of the Open Lab for after-hours access at nights and on weekends. The lab assistants are available for help with questions about the hardware and software in the lab; in addition, TAs who teach classes in the Open Lab hold office hours in the Lab so they can field questions from students.

Connecting To The Net From Home

Glue is a campus-only e-mail system. For access to the net from home, you'll need a WAM (Workstations At Maryland) account (WAM accounts are similar to Glue accounts in most respects, except they have a modem pool). For a WAM account, follow the directions at the following link: How To Apply For a WAM Account. In order to get your account approved, you'll need to walk over to room 1400 in the Computer and Space Sciences Building and show the help desk your ID.

Glossary & External Links

If you're new to the Department and/or the University, it may take a while to see how all of the various offices and accounts fit together. The Geography Department is academically a part of BSOS. We use Glue as our primary computing backbone for accounts. You are entitled to a WAM account, and you automatically get a UMail account. The following links open new windows to the web sites for each of the various offices, accounts, and departments you are likely to encounter in the department.

OACS:(pronounced "oasis"): Office of Academic Computing Services.

OIT: Office of Information Technology. The OIT Help Desk FAQs is a good first place to start for general account and computer information.

BSOS: College of Behavorial and Social Sciences. The Geography Department is a part of BSOS.

aITs: Actually, it's now Academic and Distributed Services (ADS) but it used to be Academic Information Technology Services.

InforM: Information At Maryland

WAM: Workstations At Maryland

Umail: The Faculty/Staff E-Mail System

Glue: Not an acronym, just the glue that binds the College of Engineering (and, by association, us) together.